Research and qualification agents
Research every opportunity and qualify incoming leads, so sellers start each conversation prepared.
Dynamics 365 CRM
A CRM that helps sellers close, not just log activity
Dynamics 365 Sales takes the admin out of selling with AI-assisted research, guidance and forecasting. We license it, tailor it to your sales process, and keep it running smoothly.
- AI lead research
- Guided next steps
- Accurate forecasts
What it covers
Everything your sellers need to win
From the first lead to the signed deal, Sales keeps sellers focused on customers and managers focused on coaching.
Lead research & qualification
Research incoming leads automatically and focus effort on the ones most likely to buy.
Pipeline & opportunities
Catch up on the pipeline quickly and move deals forward with clear next steps.
Meeting preparation
Account summaries and recent activity, ready before every customer call.
Forecasting & performance
Track revenue and team performance against goals in real time.
Your process, your way
Fields, stages and dashboards configured to match how your team sells, extended with Power Platform.
Secure customer data
Role-based access and privacy controls that help you stay compliant.
AI agents & Copilot
Sales agents that work alongside your team
Prebuilt and custom agents research, qualify and prioritize, so sellers spend their time with customers.
Deal prioritization
Ranks deals and surfaces decision-ready insights, so the team knows where to spend the day.
Custom agents
Build agents for your own sales process with Copilot Studio. We help you choose, design and govern them.
Agent and Copilot availability depends on your licences, region and Microsoft's release schedule. We'll confirm what's included for you.
How Tech Sarwar helps
One partner from licence to long-term support
As a Microsoft Partner and Indirect Reseller (CSP), we can supply your Dynamics 365 Sales licences and look after everything that follows.
License
The right licences for each type of user, supplied through our CSP agreement, with renewals and changes handled for you.
Implement
Configured around how your team works, with your data migrated and your people trained. How we implement
Support
Fixes, enhancements and guidance on each new release from a team that already knows your setup. Our support
Sales is often implemented alongside Customer Service and Field Service as a connected front office, or with Project Operations for project-based selling.
Talk to a CRM expertDynamics 365 Customer ServiceDynamics 365 Project Operations
FAQ
Questions about Dynamics 365 Sales
Can you license Dynamics 365 Sales for us?
Yes. As a Microsoft Indirect Reseller (CSP) we supply the licences, help you choose the right ones for each type of user, and manage renewals. For list prices, see Microsoft's Dynamics 365 Sales pricing page.
Can it follow our own sales process?
Yes. Stages, fields, dashboards and approvals are configured to match how your team sells, and Power Platform lets us extend it further where needed.
Can we bring our data from another CRM?
Yes. We migrate accounts, contacts, opportunities and history, and clean up duplicates on the way in.
Are the AI agents included?
Agent availability depends on your licences, region and Microsoft's release schedule. We'll confirm what's available to you and help you switch on the ones that make sense.
Thinking about Dynamics 365 Sales?
A short call gets you licensing advice and a realistic plan for getting started.